Generating happiness is what we do. Here are just some of the benefits and rewards which will make you love working at Crystal Legal.

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Our benefits and rewards

“Since joining the company my success and achievements have been recognised, allowing me to work my way up the ladder to my current position of Team Leader. I feel my achievements and progress are genuinely appreciated and recognised.”

These are just some of the many reasons to work for us.

We want our business and people to grow together and our commitment to creating a caring and fun-loving company culture has been a priority from day one. Investing time to create a happy workforce will ultimately benefit both our customers and our business. It’s our aim to attract and retain talented individuals with staff engagement through career progression, by generating a rewarding environment and through actively encouraging employee ownership.

Latest Vacancies

Learning and Development Business Partner

An experienced Learning and Development Business Partner is required to create an ‘energetic and exciting learning environment’, leading and facilitating learning programmes and strategies at all levels within the business.

View Learning and Development Business Partner role description

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Digital Marketing Executive

A Digital Marketing Executive with a strong understanding and experience of increasing organic and paid reach in marketing campaigns is required to work on a fast-paced programme to deliver growth and optimisation.

View Digital Marketing Executive role description

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Customer Service Coach

If your passion is in quality improvement you will use your customer service skills to review and assess calls against compliance and experience frameworks, scoring calls in order to provide feedback and coaching.

View Customer Service Coach role description

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Team Leader

Experienced Customer service and Administration Team Leaders with contact centre experience, excellent people management and leadership skills are required to support, manage and inspire the administration and client relationship teams to achieve daily, weekly and monthly targets.

View Team Leader role description

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Collections Agent

The Collections Agent at Crystal Legal will be a vital part of the business, delivering outstanding customer support and care in an ethical and compassionate manner.

You will be required to deliver projects and tasks to agreed timescales and will report to the Collections Team Manager.

View the Collections Agent role description here

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Administrator

The Administrator at Crystal Legal will be pivotal to the company with their first-rate communication skills and meticulous attention to detail.

You’ll investigate vital facts in order to identify and create new claims management cases for our clients.

View the Administrator role description here

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Customer Service Advisor

Customer service is at the heart of what we do.

As part of our call centre customer service team our Customer Service Agents provide excellent customer service in ways that ensure the successful completion of claims within the agreed timescales.

View Customer Service Advisor role description

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