Generating happiness is what we do. Here are just some of the benefits and rewards which will make you love working at Crystal Legal.

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Our benefits and rewards

“Since joining the company my success and achievements have been recognised, allowing me to work my way up the ladder to my current position of Team Leader. I feel my achievements and progress are genuinely appreciated and recognised.”

These are just some of the many reasons to work for us.

We want our business and people to grow together and our commitment to creating a caring and fun-loving company culture has been a priority from day one. Investing time to create a happy workforce will ultimately benefit both our customers and our business. It’s our aim to attract and retain talented individuals with staff engagement through career progression, by generating a rewarding environment and through actively encouraging employee ownership.

Latest Vacancies

Customer Service Advisor

As part of our sales team, your daily mission is to find those individuals whom Crystal can help and forge forward a claim.

View sales Advisor role description

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Sales Team Leader

We are looking for someone with excellent people management, leadership skills and confidence and understanding about how to successfully deliver change. The purpose of the Sales Team Leader is to build, develop and motivate a team of sales agents to meet and exceed KPIs’.

View Sales Team Leader role description

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Administration Quality Auditor

Are you an Administrator that is passionate about improving and supporting your colleagues work?
An exciting opportunity exists for experienced Administrators to move into an auditor role focused on improving processes and timely completion of tasks.
View Administration Quality Auditor role description

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Learning and Development Business Partner

An experienced Learning and Development Business Partner is required to create an ‘energetic and exciting learning environment’, leading and facilitating learning programmes and strategies at all levels within the business.

View Learning and Development Business Partner role description

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Digital Marketing Executive

A Digital Marketing Executive with a strong understanding and experience of increasing organic and paid reach in marketing campaigns is required to work on a fast-paced programme to deliver growth and optimisation.

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Team Leader

Experienced Customer service and Administration Team Leaders with contact centre experience, excellent people management and leadership skills are required to support, manage and inspire the administration and client relationship teams to achieve daily, weekly and monthly targets.

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Collections Agent

The Collections Agent at Crystal Legal will be a vital part of the business, delivering outstanding customer support and care in an ethical and compassionate manner.

You will be required to deliver projects and tasks to agreed timescales and will report to the Collections Team Manager.

View the Collections Agent role description here

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The Administrator at Crystal Legal will be pivotal to the company with their first-rate communication skills and meticulous attention to detail.

You’ll investigate vital facts in order to identify and create new claims management cases for our clients.

View the Administrator role description here

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Business Process Analyst and Developer

The Business Process Analyst and Developers at Crystal Legal are considered the pillars of the company’s foundations.

You’ll be integral to the support of the operational teams in delivering a world class experience to customers.

See what a typical day in the life of a Business Process Analyst and Developer looks like, along with rewards and benefits…

View Business Process Analyst and Developer role description

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Customer Service Advisor

Customer service is at the heart of what we do.

As part of our call centre customer service team our Customer Service Agents provide excellent customer service in ways that ensure the successful completion of claims within the agreed timescales.

View Customer Service Advisor role description

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